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Privacy Policy for Boldsteps

About Boldsteps and this privacy policy
On this page you can read the privacy policy for the company:

Boldsteps ApS
CVR: 40877746
Grønholtparken 14
6000 Kolding
Denmark
Email: hello@boldsteps.net
Telephone (DK): + 45 2372 2398

At Boldsteps, we train and coach leaders and employees, teams and entire organisations in how to lead, collaborate and communicate.
As part of our business operations, Boldsteps collects and processes personal data to fulfil the objectives described in this privacy policy.

This privacy policy applies to:

  • Boldsteps’ clients (including both contact persons for Bolsteps’ clients and participants in Boldsteps’ trainings, workshops, and coaching programs)
  • Recipients of Boldsteps’ newsletter
  • Users of Boldsteps’ website

Boldsteps’ privacy policy directed towards other groups (employees, business partners, etc.) will be distributed to these parties by other means.

Principles for the processing of your personal data
In this section you can read about our principles for the processing of your personal data, which apply regardless of the type of personal data being discussed.
Personal data is every kind of data about an identified or identifiable natural person.

At Boldsteps, we collect and process personal data only when necessary.
We only use your personal data for the purpose for which it was collected, and we delete it when that purpose has been completed or in accordance with applicable laws, if the law requires us to keep your personal data for a longer period of time.

We always process your personal data in a secure and confidential manner, in accordance with applicable laws, including the EU General Data Protection Regulation (GDPR) and Danish data protection laws.

We continually update Boldsteps’ technical and organisational security measures for how we collect, store, process, and transfer your personal data to secure the data against unauthorised access, alteration, and deletion.

Which types of personal data do we process and how do we process it?
In this section you can read about the types of personal data we collect and process in which situations, where we get the data from, how we process the data, and why we need to collect and process it.
As a rule, Boldsteps only collects and processes general personal data. This applies to all situations.

Personal data from Boldsteps’ clients

Contact persons for Boldsteps’ clients
If you are in contact with Boldsteps because you want us to create a training or facilitate a coaching program for you or your company, we will typically get the following information about you via Boldsteps’ website, via email, or via telephone:

  • Name
  • Telephone number
  • Email address
  • Which company you work for
  • Job title

Boldsteps needs this data to communicate with you about the training or coaching preparation, delivery, and follow-up.

Boldsteps only transfers the data to the following parties when it is strictly necessary for the training or coaching preparation, delivery, and follow-up:

  • Boldsteps’ data processors, with whom we have entered into data processing agreements to ensure that they comply with applicable rules regarding protection of your personal data.

If you would like to know which specific data processors and business partners, we send information to regarding our collaboration with you as a client, please contact us.(hello@boldsteps.net)

Participants in Boldsteps’ trainings and coaching programs
If you are in contact with Boldsteps because you are participating in one of our trainings or a coaching program, we will typically get some or all of the following personal data via email or via telephone, directly from you or from our contact person at the company you work for:

  • Name
  • Telephone number
  • Email address
  • Which company you work for
  • Job title.

Boldsteps needs this data to be able to communicate with you about the training or coaching preparation, delivery, and follow-up.

With some types of training, we also receive additional data about your background and your wishes for the training via a pre-survey, which you fill out yourself using the online platform SurveyMonkey. Sometimes we also receive data about what you have learned during the training via an evaluation survey, which you fill out yourself using the online platform SurveyMonkey. We have entered into a data processing agreement with SurveyMonkey to ensure that they comply with applicable rules regarding protection of your personal data.

Boldsteps needs the data from these pre-surveys to be able to customise the training or coaching for you, and we need the data from these evaluation surveys to be able to follow up after the training or coaching program, ensure the results of the training or coaching are long-lasting, and to further enhance our collaboration with the company you work for.

With other types of training or coaching, such as online training or coaching, we can also receive other data about you, for example in the form of your own solutions to assignments that are part of the training, which you will upload online. In these instances, we will send you supplemental information before the start of the training regarding the processing of your personal data in connection with the specific training.

For all of the above-named types of data, Boldsteps only transfers the data to the following parties when it is strictly necessary for the training’s preparation, delivery, and follow-up:

  • Boldsteps’ data processors, with whom we have entered into data processing agreements to ensure that they comply with applicable rules regarding protection of your personal data.

If you would like to know which specific data processors and business partners, we send information to about our collaboration with you as a client, please contact us. (hello@boldteps.net)

Personal data from recipients of Boldsteps’ newsletter
If you wish to receive Boldsteps’ newsletter, we need the following personal data about you:

  • Name
  • Email address

We typically receive this data directly from you via the sign-up form you fill out on Boldsteps’ website. Sometimes we can also receive the data via other sources, for example if you write it on a newsletter sign-up list at one of our trainings.

When you sign up for Boldsteps’ newsletter, you give permission for Boldsteps to send the newsletter to the email address you sign up with. We only store and process your personal data for the purpose of sending you the newsletter.

To distribute our newsletter, we use the online platform Mailchimp. We have entered into a data processing agreement with Mailchimp to ensure that they comply with applicable rules regarding protection of your personal data.

If you no longer wish to receive Boldsteps’ newsletter, you can at any time revoke your permission by clicking on the unsubscribe link at the bottom of all newsletters we send you.

Personal data from users of Boldsteps’ website
Enquiries via the website’s contact form
If you contact Boldsteps via the contact form on our website, we will typically receive the following personal data about you, which you enter yourself:

  • Name
  • Email address
  • (Telephone number)
  • Message text

Boldsteps needs this data to be able to communicate with you about the subject of your message.

Boldsteps DO NOT and WILL NEVER sell your personal information.

All data that you submit is transmitted via a secure connection.

Cookies

We are always working to improve your experience on our website. For that reason, we use cookies.
You can read more about which cookies we use and how we use them in our cookie policy here.

Your rights
You can always contact Boldsteps if you:

  • Want to be informed of which personal data we have about you.
  • Want to correct an error in the personal data we have about you.
  • Want to receive the personal data that we have about you.
  • Want us to delete the personal data we have about you.

Boldsteps’ contact information is:

Boldsteps ApS
Grønholtparken 14
DK – 6000 Kolding
Denmark
Email: hello@boldsteps.net
Telephone (DK): + 45 2372 2398

You can also contact Boldsteps’ responsible for communications, owner and CEO, Lena Hørlyk Petersen, at lena@boldsteps.net.

If you want to file a complaint regarding Boldsteps processing of your personal data, you can contact the Danish Data Protection Agency (Datatilsynet).

Updates to this privacy policy
If you have questions about this privacy policy, you are most welcome to contact Boldsteps’ responsible for communications, owner and CEO, Lena Hørlyk Petersen, at lena@boldsteps.net.

Boldsteps continually evaluates and updates this privacy policy.

Last updated 3. May 2021